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| About Us This web site is owned and operated by David Noton Photography who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: David Noton Photography, Clark House, Milborne Port, Sherborne, Dorset, UK, DT9 5EB +44 1963 250061 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling PAYMENT All Prices are stated in £Sterling (GBP), postage and packaging is additional. Our secure online payment system 'Sage Pay' accepts Visa, MasterCard, Visa Debit, Visa Electron and Solo cards. We never see or have access to any payment card details - all payment transactions are handled by Sage Pay who deal directly with the world banking systems. We charge for all orders at the time-of-purchase and will advise you if we cannot supply according to availability. We will always refund your card if we're unable to supply the merchandise you order. In placing an Order you undertake to us that all details provided to us for the purpose of the Order and its delivery will be correct. If you should wrongfully fail to sign-for and take delivery of your merchandise, we shall be under no obligation to refund the purchase price. VAT VAT is charged on most goods and services (books excluded) within the European Union and there is a VAT charge on postage and packing where it has been applied to your order. Orders outside the EU: VAT is not charged on orders with destinations outside the European Union. STOCK AND AVAILABILITY While we do our best to maintain availability of stock, products may go out of stock from time to time and are offered subject to availability. We will advise you of any considerable delay and you will be given the opportunity to request a full refund. DELIVERY INFORMATION Please note that currently David's DVD and Book are being shipped from separate locations and as such we are unable to combine these items into one package and one delivery charge. We realise that the delivery cost for the Book in particular is high but our hands are tied by the post office service. We make no profit from delivery charges. UK POSTAGE & PACKING: We use the Post Office to deliver 'recorded signed-for' packages. REST OF EUROPE POSTAGE & PACKING: We also use the UK Post Office to deliver 'international signed-for' air-mail packages. REST OF THE WORLD POSTAGE & DELIVERY: We also use the UK Post Office to deliver 'international signed-for' air-mail packages. DELIVERY TIMES UK Subject to availability, items will be despatched as soon as possible after receipt of order. Delivery is usually within two working days of despatch. REST OF EUROPE Subject to availability, items will be despatched as soon as possible after receipt of order. Delivery is usually with 5 working days of despatch. CUSTOMS For international shipments outside the EU, we are obliged to complete a Customs Declaration which is then affixed to your package stating the value of the goods within. Additional customs charges may be levied when the package reaches your country and must be borne by you. Please be aware that some packages may be opened and inspected by customs officials on entering your country. LOST/MISSING SHIPMENTS If in the unlikely event your order does not arrive in a timely fashion, please check whether you have received a calling card from our carriers as you may not have been at home when delivery was attempted - note that our packages do require a signature on receipt. Failing that, please contact us quoting your order number and we will attempt to trace your order for you. YOUR PRIVACY We use the information you share with us to process your orders. We follow strict guidelines set down by the Data Protection Act 1998 and because of this, may require proof of your identity before disclosing sensitive information to you. We will not sell, rent or share your details with third parties. INTELLECTUAL PROPERTY This website is owned by David Noton Photography and is operated under www.davidnoton.com . Unless otherwise noted in this website, we own the copyright with respect to all content on the website. Content includes: Pictures, text, graphics, logos, trade marks, software server information, and anything else hosted on this website. All rights to content, services, and server information are reserved. Any modification made to the content of this website by a third party is a violation of our copyright. Additionally, this website may, from time to time, contain other proprietary notices and copyright information, the terms of which must be observed and followed. Nothing contained on the website should be construed as granting to you, by implication, estoppel, or otherwise, any license or right to use the website or any Pictures and information displayed on the website, except: (a) as expressly permitted by these Conditions; or (b) with the prior written permission of David Noton or the prior written permission from such third party that may own the trademark or copyright of information displayed on the website. WEBSITE AVAILABILITY Because public networks, such as the internet, occasionally experience disruptions, we cannot guarantee that this website will be available 100% of the time. Although we will do our best to provide the most reliable website possible, interruptions and delays in accessing the website are unavoidable and we disclaim any liability for damages resulting from such problems. TYPOGRAPHICAL ERRORS Information on this website may contain technical inaccuracies or typographical errors. We do our best to make its descriptions as accurate as possible, but do not warrant that the content of my website is accurate, complete, reliable, current, or error-free. OFF-SITE LINKS A link to a non David Noton website does not mean that we endorse or accept any responsibility for the content or the use of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. OUR RIGHT OF CHANGE AND AMENDMENT We reserve the right to make changes from time to time to the nature of and/or the way in which we provide our services and, in consequence, to make variations and amendments to these Conditions and to our Privacy Policy. If you access this website on a regular basis you should check these Conditions and any relevant links regularly before placing Orders |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days. International orders are generally received in under 10 days. You must inform us as quickly as possible if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our payment gateway Protx. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to contact us, please email us using the link on the store page, alternatively, you can call our office on +44 1963 250061, or write to us at David Noton Photography, Clark House, Milborne Port, Sherborne, Dorset, UK, DT9 5EB |
| Privacy Policy David Noton Photography does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
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